![]() If you are having a problem changing your printer's "offline" status, see Troubleshooting offline printer problems. If these steps don't put your printer back online, then read Troubleshooting offline printer problems.įind out how to install a printer in Windows.įind out how to add a printer in Windows.įind out how to download printer drivers in Windows.įind out how to install printer drivers in Windows.įind out how to set up a default printer in Windows.įind out how to view a printer queue in Windows. Under Printer, make sure Use Printer Offline is not selected. ![]() Then select your printer > Open print queue. Select Start > Settings > Bluetooth & devices > Printers & scanners. Verify that your printer is not in Use Printer Offline mode. Your printer's built-in menu should show which network it's connected to, or check your printer's manual for more info. Here are some things to try to get your printer back online.Ĭheck to make sure the printer is turned on and connected to the same Wi-Fi network as your PC. Your printer might appear offline if it can't communicate with your PC.
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